INTRODUCTION

The online store www.artemis-jewellery.gr is the website of the company under the name A & G PERAKI Bros OE and the Distinctive title ARTEMIS, Jewelry & Terminology Trade, which is located at:

Kornarou Square 31, T.K.71201

HERACLION, Crete

Tel: +30 2810 220669

Email: gperak2000@yahoo.gr

TIN: 999676909

Tax Office: Heraklion

GEMI: 77875327000

Before each use of our site, please consult the existing terms and conditions, which govern its operation, and make sure that you understand and agree with them. Your stay or use of the services of our website implies the unconditional acceptance of these terms of use.

APPLICABLE LAW

All transactions you make through www.artemis-jewellery.gr are governed by International and European law governing issues related to electronic commerce (Directive 679/2016), by the Law on Consumer protection (Law 2251/1994 a.3) which regulates issues related to distance selling.

PROPERTY – TRADEMARKS

The product and company names mentioned on the website may be trademarks or trademarks of their respective owners. Your access to this website should not be construed as a concession, consequently, final or otherwise, of any license or right to use any of the symbols appearing on this website, without our prior written consent or any third party hPRODUCT DESCRIPTION

The company makes every effort and ensures that:

the information (characteristics, price, quantity, quality) listed on the website www.artemis-jewellery.gr for the products traded through it to be complete, accurate and reliable

the display of products to be done as accurately as possible with the projection of photos.

However, the company can not guarantee the completeness of this information, as well as the complete similarity of the products displayed on the site with reality.

older.Some products may appear slightly different in size, color and texture from reality due to their digital display, but also due to a difference in the visibility of the site pages from computer to computer.

PRODUCT PRICES

The listed prices of the products include VAT (24%).

www.artemis-jewellery.gr reserves the right to adjust prices without prior notice

Orders are executed with the prices of the products posted on the website at the time of the order.

For credit card installments, the amount of the monthly installment is divided by the price of the product by the number of installments you have chosen, with no additional interest.

The prices of the “On Order” products at the date of purchase may differ from the one listed. This can happen as gold and stone prices are volatile and there may not have been a timely price adjustment. In any case, please contact us to confirm the price of “Upon Order” products.

PRODUCT EVALUATIONS

In case you want to write a review for a product on our website you agree and guarantee that the content of your review:

It is your creation and not someone else’s.

Does not contain abusive, religious or racist comments, insults to other members and third party reviews.

It concerns the product and not its pricing and is not misleading or is a deliberate defamation of it.

Does not include third party information or non-product related websites.

It is not spamming content.

It will be written in Greek or English, in lowercase and not uppercase, depending on the language used, but not in Greeklish.

It results from the use of the product that you have made yourself.

In addition, you agree that Artemis jewelery:

Has the right to pre-authorize the publication of your rating

It has the right to display or not any form of content that will be published on its website if it deems that the existing terms of use are abused, as well as to remove any posted post from its website without prior notice.

It has no responsibility for what you write and in no way reflects the opinion of artemis jewelery. You are solely responsible

COPYRIGHT

The content of this website including images, photos, drawings, graphics, texts is the intellectual property of the company “Artemis Kosmima” subject to any rights not expressly granted here. All intellectual property rights of this website belong to the company under the name A&G Peraki Bros OE and the Distinctive title Artemis or to third parties that are legally concerned.Any act of reproduction, distribution, modification or use for commercial purposes without the prior written permission of the company is prohibited.

LIMITATION OF LIABILITY

Despite the effort to display the products perfectly, there may be errors (typographical, numerical, imaging) that have escaped attention or have occurred unintentionally. The company can not rule out such cases of error and therefore can not guarantee the complete accuracy or completeness of the illustrations and descriptions.

In case you find that a product is sold at an unusually low or high price in relation to its market value, before proceeding with its order, please contact us either by phone or via email.

In cases where it is not possible to execute an order due to a change of availability that for any reason (technical or not) there was no corresponding timely update of the site the company has the right to withdraw and not complete it. In case the respective price has been paid by the customer, the company must return it to him through the same means by which it initially received it.The company is not responsible for:

• any damage and wear of the products after their use (normal wear) or due to improper use and in no case is it obliged to be replaced. There is a relevant charge for their repair.
• any small deviations that may occur in the listed weights or dimensions of the jewelry as the jewelry is not standard products.
• any defects or defects or poor quality of the watches available. The sole responsibility lies with the suppliers, the official representatives and the manufacturers who deliver the products to the company packaged.The company undertakes to manage the entire process of repairing products, receiving and transporting to and from the respective dealer / manufacturer / supplier according to the warranty terms of each company. In this case and if the products are within the time period defined by the respective company as a guarantee period, the shipping costs are borne by our company, otherwise the customer undertakes them.any defects or damages or poor quality of jewelry after the period of 2 years from the date of purchase of your gold or silver jewelry & after the period of 1 year from the date of purchase of jewelry made of non-precious materials.
• any defects or defects or poor quality of the accessories after the period of 6 months from the date of purchase of the accessory made of non-precious materials.

LINKS

You may find links to other websites (third parties) on the website www.artemis-jewellery.gr. The company is not responsible for the content of these websites.

MODIFICATION OF TERMS

The company “Artemis Jewellery” reserves the right to modify or renew the existing terms and conditions of transactions whenever it wishes and without prior notice. It undertakes to update this text on this page for any change or addition to the current terms and conditions.

DISPUTE RESOLUTION

For any dispute arising from the use of the website, the applicable law is the Greek Law and the Courts of Athens are exclusively competent for the resolution of any dispute.

In addition, there is the possibility of out-of-court dispute resolution through the independent authority “Consumer Ombudsman” at www.synigoroskatanaloti.gr or the Electronic Dispute Resolution Platform (Online Dispute Resolution – ODR) of the European Commission http://ec.europa.eu / consumers / odr. Both consumers and traders have the ability to resolve their disputes electronically whether they arise from domestic or cross-border transactions within the EU.

Purchasing Process

WAYS OF ORDER

You can complete your online order in 2 ways:

As a guest (guest checkout) by filling in the required information without creating an account on the site www.artemis-jewellery.gr. In this case the history of your orders and all the products you have added to the “Wish List” are not stored on the site for future reference.

As a user with an account on the site www.artemis-jewellery.gr putting your email and your Personal Secret Code (password). In this case you have a complete picture of your account, your order history and your purchases as well as you can save your favorite products in your personal “Wish List”.

In addition, you can complete your order by calling us at tel: 2810220669 and 2810220662

DIFFERENTIATION OF TIMES

The above times vary depending on:

The availability status of the products:

“Immediately available in the store”

“Available in stock”

“Available on request”

the shipping service option you select

the country of destination of the parcel

* During the period 1-31 August, delivery times may change due to summer

holidays of our workshops and store. Please contact us to confirm the delivery date of your order.

ESTIMATED DELIVERY TIME

The page of each product indicates the estimated delivery time according to the above parameters.

DELIVERY DAYS & HOURS

Deliveries are made:

Monday – Friday

9.00 – 17.00

UNSUCCESSFUL DELIVERY

In case your order arrives and the courier company does not find someone to deliver the parcel, then it will make another 2-3 attempts by leaving a notice at the delivery address or sending you an SMS so that you can contact it.

Your parcel will remain at the Courier Company Distribution Center for 7 – 10 days from the day of shipment.

In case you do not contact and 7-10 days have passed since the 1st contact of the courier company with you, the product is automatically returned to us.

Once the order is returned to us, we will contact you to re-arrange the shipment.

If the unsuccessful delivery of the order is due to us, we undertake to resend the order at our own expense.

If the unsuccessful delivery of the order is due to an error or omission in the delivery and contact details you stated, then the cost of the second shipment is borne by you.

MORE VIOLENCE

If your order can not be executed due to force majeure (bad weather conditions, strikes, etc.) we will contact you using the information you have provided to us when submitting your order in order to agree on the completion of the order.

Track Order

To monitor the status of your order you can:

log in to your Account and see what stage it is at or.

use the bill of lading number, which you can find in the information of your order or in the email that was sent to you, and by going to the site of the shipping company that we used to send your order, in the tracking / search section of the shipments, after entering the number to find out exactly where your parcel is located.

Order Cancellation

You can cancel your order either during the electronic ordering process by removing the products from your cart or after submitting your order.

If your order has not yet been shipped by us and is therefore “In Process” and not “Completed”, then all you need to do is contact us as soon as possible.

You can:

Send an email to: info@artemis-jewellery.gr with the subject “Order Cancellation with Code XXXXXXXXXXX” or

Call us at 2810220669 and 2810220662

For the best service you need to have the order code.